Specializing in the design and delivery of transformative, experiential education.

A Process Oriented Approach to Conflict Facilitation

A Process Oriented Approach to Conflict Facilitation 

For leaders, managers, team coaches and group facilitators. 

Interpersonal conflict is an inevitable and basic human experience, and is generally a challenging one.  In the role of group leader, conflict in groups and teams is often even more complex, and can feel overwhelming.  Most people and groups are conflict avoidant, and stall when polarities emerge: we tend to give up, give in, leave or get entrenched.  These responses, depending on the context, are intelligent, but not as constants.  The results from unaddressed conflicts are predictable: relationships suffer while innovation, risk-taking and motivation decline.  Conflict is a source of insight, resolutions, healing and innovation.   A groups biggest limitation in their ability to access these positives is the group facilitators own awareness and comfort level with conflict.  Leaders, managers and facilitators are key to unlocking the positive potentials within the fires and heat of difference and polarization.  The world is awash is unprocessed conflicts.  Awareness during conflict is the piece that is so often missing, helping groups move past stuck polarizations towards community and healing.  

This training draws from process-oriented psychology and transformative learning theory in its valuing of conflict and methods of working with conflict.  The working definition of conflict for this training is that: Conflict is an energy that has not yet found its place in the system that created it.  

We will focus on common expressions of conflict arising in typical group dynamics and how they impact our ability to facilitate with awareness.  

Learning Goals and Outcomes:

   How to remain present and facilitative  in conflict: using detachment as well as engagement. 
   Learning why and when to bring in personal feelings and experiences. 
   Theory and practice in Deep Democracy, which is the including and valuing all points of view and levels of reality, equally.  
   Understanding how disturbances affect our identity and how to use the energy of the disturbance itself.  
   Responding to direct and indirect accusations. 
   Using framing as a potent tool for unfolding conflict while bringing and maintaining awareness to the group.  
   Working with the foundational presence of power, rank and diversity issues.

Participants will increase their ability to stay present and facilitative during both direct and indirect conflict.  This is awareness training that will be absorbed very individually by each participant, based on their own experiences and relationship with difference and conflict.  Group size will be limited to 10 participants to ensure a depth of both personal and professional development.

Area of Focus

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