Specializing in the design and delivery of transformative, experiential education.

A Process Oriented Approach to Conflict Facilitation - Online - Level 1

Professional and Personal Development for Educators, Facilitators, Managers, Team Coaches, Group Leaders and anyone interested in conflict facilitation.
November 7 - 8, 9:30 am - 4:30 pm Pacific Standard Time both days

Conflict is part of nature, so it is everywhere: in our organizations, group, relationships, dreams and bodies. In the role of group leader, conflict in groups and teams is often even more complex, and can feel overwhelming. Most people and groups are conflict avoidant, and stall when polarities emerge: we tend to give up, give in, leave or get entrenched. These responses, depending on the context, are intelligent, but not as constants. The results from unaddressed conflicts are predictable: relationships suffer while innovation, risk-taking and motivation decline. Conflict is a source of insight, resolutions, healing and innovation.  A groups biggest limitation in their ability to access these positives is the group facilitators own awareness and comfort level with conflict. Leaders, managers and facilitators are key to unlocking the positive potentials within the fires and heat of difference and polarization. The world is awash is unprocessed conflicts. Awareness during conflict is the piece that is so often missing, helping groups move past stuck polarizations towards community and healing.

This training introduces theory and practical methods from process-oriented psychology learning theory. We'll approach conflict by valuing its transformative potentials, and exercising respect and curiosity in unfolding conflicts. The working definition of conflict for this training is that: Conflict is an energy that has not yet found its place in the system that created it.

We will focus on common expressions of conflict arising in typical group dynamics and how they impact our ability to facilitate with awareness.

Participants will increase their ability to stay present and facilitative during both direct and indirect conflict. This is awareness training that will be absorbed very individually by each participant, based on their own experiences and relationship with difference and conflict. Group size will be limited to 10 participants to ensure a depth of both personal and professional development. 

Learning Outcomes

Increase your abilities to:

  • How to remain present and facilitative in conflict: using detachment as well as engagement.
  • Practice Deep Democracy, which is the including and valuing all points of view. 
  • Understanding how disturbances affect our identity and how to use the energy of the disturbance itself to access new information and insight from conflict.
  • Responding to direct and indirect accusations.
  • Using framing as a potent tool for unfolding conflict by heightening awareness in a group. 
  • Working with the foundational presence of power, rank and diversity issues.

Course Features

  • A balance of theory and practice.
  • An emphasis on active experiential learning. 
  • Handouts as an ongoing resources.
  • Relevant: apply exercises to use your existing professional situations and dynamics. 
  • Feedback from instructor and participants. 



General:      $395 + gst = $414.75CAN    Standard tuition price.
Supported:   $225 + $11.25 = $236.35CAN   Couldn't otherwise attend.
Donor:         $495 + gst = $519.75CAN  Helps support another participant to join.
Karma:        $50 + gst = $52.50 CAN  (2 Karma spots)

Registration: Your registration is assured by your payment.  Send payment by e-transfer to david@davidhatfield.ca    You will recieve the Zoom link after payment is received. 

Technical requirements:
This online program will be hosted on Zoom, a video conferencing software that is free for participants and easy to use on a variety of devices. You will need to have a device (desktop computer or laptop recommended; tablet or smartphone can work too), reliable internet connection, and sound capabilities (headset recommended; built in or external microphone or speaker systems can work too). You will be invited to join the call up to 15 minutes early to receive technical support.

Note: Your Zoom link will be emailed to you after your payment is recieved.  All registrants will receive a reminder email the day of the program as well.


Area of Focus